Food and Beverage Manager

🌲Join us in the heart of Snowdonia, where riverside cabins hide among the trees 🌲

• Location: Beddgelert (Gwynedd)
• Salary: £28,700 per annum
• Working Hours: Full-time - 40 hours per week
• Days of Work: Shifts vary Monday to Sunday on Rolling Rota.

We have an exciting opportunity available for a Food and Beverage Manager to join our Beddgelert team on a full time, permanent basis.A handful of cabins in a sheltered woodland glade, bordered by a tumbling river and situated in the heart of Snowdonia National Park - Croeso i Beddgelert Snowdonia!

About the Food and Beverage Manager role:

As our Food and Beverage Manager, you will be a key member of the location management team, reporting directly to the General Manager. You will oversee the operation of our Forest Retreat, the heart of our location, ensuring smooth operations and exceptional service.

Open all year-round, the Forest Retreat serves as a reception, shop, and café, providing a welcoming space for our guests.

Unlike other hospitality jobs, we provide a better work/life balance than most hotels or bars. Our opening hours are location dependent, but with morning shifts starting no earlier than 8am and evening shifts finishing by 9pm, we offer a different experience of working in hospitality.

You will be a role model for the team, leading by example and ensuring high standards of service and professionalism. In this role, you must deliver exceptional customer service, ensuring every guest enjoys the perfect Forest Feeling experience.

Your Responsibilities:

As an Food and Beverage Manager, you’ll be key to delivering an exceptional guest journey. Your responsibilities will include:

• ➡️ Optimising sales whilst delivering exceptional service, meeting financial and guest satisfaction targets
• ➡️ Ensuring Forest Retreat Health and Safety procedures are carried out and properly recorded
• ➡️ Supporting and motivating the Retreat Team through regular performance reviews and ongoing training
• ➡️ Proactively managing guest feedback, ensuring comments and scores are shared regularly with the team
• ➡️ Managing the departmental budget and working with the wider management team to maximise revenue opportunities
• ➡️ Acting as Duty Manager, including deputising for the General Manager when required

Your Skills & Experience:

Our ideal Food and Beverage Manager will be highly organised, able to balance multiple tasks and challenges, and confident in motivating and guiding a team while keeping guest satisfaction as a top priority.

We’re looking for someone with:

• ✅ A full UK driving licence and access to a vehicle
• ✅ Proven experience managing teams and budgets within a food & beverage or retail environment (ideally both)
• ✅ Resilience, adaptability, and confidence when handling high-pressure situations
• ✅ A positive, can-do attitude with a willingness to roll up your sleeves and support the team
• ✅ Strong commercial awareness, ensuring the Forest Retreat remains on-brand and successful
• ✅ An articulate, approachable, and guest-focused personality
• ✅ A passion for delivering exceptional guest experiences while driving business success

Who Are Forest Holidays?

We’re a Certified B Corp, recognised as a force for good. Our holidays are good for people and the planet. We’re a team of 800, stewards of 244.5 hectares of forest, managing the land for conservation and creating beautiful spaces for people to stay. Our tucked-away cabin locations are thoughtfully placed to let guests discover the wonders of nature and embrace the Forest Feeling.

Why Join Us?

As a valued member of our leadership team, you’ll enjoy a range of benefits:

• ✈️ Generous holiday allowance – Take the time you need to recharge
• 💰 Performance-based bonuses – Earn a bonus when customer service targets are met
• 🎉 Social events and awards evenings – Celebrate success with your team
• 🔒 Pension scheme – Secure your future with our company pension
• 💛 One full paid day to volunteer – Give back to a cause you care about
• 🍴 Subsidised meals – Discounted food when working on location
• ❤️‍🩹 Wellbeing events & activities – Focus on your mental and physical wellness
• 🏠 Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️ Hundreds of discounts – Save on top brands across the UK

Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Click ‘Apply’ now to join us at Beddgelert and be part of creating unforgettable escapes in the heart of Snowdonia’s riverside woodland.